Vertiv, a global provider of critical digital infrastructure and continuity solutions, recently collaborated with local partners Encapsulated East Africa and the Kenya National Transport Security Agency NTSA to improve data center performance and service delivery. Introducing a new integrated modular data center infrastructure solution. .
As part of its digital transformation strategy, NTSA embarked on the modernization of its Traffic Integrated Management System, TIMS, to ensure citizens experience maximum service efficiency when registering their vehicles and drive positive economic impact in the country.
Kenya established the NTSA in 2012 to manage the growing number of vehicles in the country and the safety of drivers and pedestrians. NTSA has since been strengthened with the addition of the TIMS electronic data platform, which allows citizens to more easily register vehicles, transfer ownership, obtain license plates, and other services.
This year, when the time came to deploy an improved TIMS solution in response to the growing demands of the population, the agency said it was also the right time to upgrade its data center equipment to provide the most reliable service to its customers. I realized that there is.
Following a request for proposals process, NTSA selected the Vertiv SmartRow infrastructure solution submitted by Vertiv and its local partner Encapsulated East Africa, a system integrator and Vertiv Diamond Elite Partner.
Rohan Patil, Regional Manager for East Africa at Vertiv, concludes: Our comprehensive integrated solution portfolio not only significantly reduces deployment time, but also plays a key role in streamlining the installation process and increasing system reliability. This is especially important to keep pace with the rapid digitalization advances our customers are facing. ”
Vertiv SmartRow is a self-contained data center that simplifies IT deployments in indoor spaces. The solution allows for customization and scalability up to 10 rack capacities, integrated cooling, uninterruptible power supplies, UPS, power distribution, fire suppression, and backup ventilation. Vertiv SmartRow is factory integrated and evaluated to maximize installation speed while minimizing installation costs.
The introduction of the Vertiv SmartRow solution increases NTSA uptime and reduces energy consumption compared to previous solutions, while incorporating a redundant design and close unit control and monitoring of the operating environment. , giving you complete visibility of operations and behavior. Provide better services to Kenyans.
The modular and scalable nature of this solution allows ICT departments to right-size data center equipment to reduce energy usage and manage cooling and power distribution more efficiently.
The NTSA data center modernization project will also improve customer service, allowing Kenyans to get faster and more accurate responses to their inquiries and allowing users to track their service application status online 24 hours a day. It has become. The TIMS system was trying to manage a queue of 60,000 drivers waiting to process applications, and now applications are being processed after they are submitted, leaving zero drivers waiting in the queue. .
“Modernizing our systems was essential to meet the expectations of vehicle owners and improve service delivery to the public. Our ICT department faced ongoing challenges while maintaining our previous systems. We have had to transform the way we do business,” said Nashon Kondiwa, Deputy Director of ICT and Innovation at NTSA.
“The Vertiv solution eliminates the need to deal with multiple suppliers and integration challenges, and its compactness makes it an ideal fit for our current facilities: access control, CCTV, environmental monitoring, sensors, power, and cooling. are pre-integrated, making installation and management much easier and faster.”
Kondiwa added, “Vertiv SmartRow simplifies processes, strengthens system security, and expands access to online services, while reducing staff stress by providing a reliable and predictable system. Since the data center was set up, license renewal compliance in Kenya has increased eightfold, with more than 80,000 licenses processed each month compared to 10,000 previously.”
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