NEW YORK (AP) — Some Verizon customers across the United States suffered a service outage on Monday.
The issue appears to have disrupted cell phone service for tens of thousands of Verizon users. According to data from the defect tracking tool DownDetector, the number of reports exceeded 100,000 just after 11 a.m. ET, and although that number had dropped significantly, nearly 48,000 were still affected by nearly 4 p.m. ET. I was facing it.
Frustrated users online have shared that they are without service in many parts of the country, including the southeastern United States, where residents are still reeling from the aftermath of Hurricane Helen. It will be done. However, the obstacles were not limited to one region. DownDetector’s map also showed many reports from the West Coast, Midwest and Northeast.
New York-based Verizon said in an update posted on social media platform The company added that it is investigating the issue and is “working quickly to identify and resolve it.” Please resolve the issue. ”
The Federal Communications Commission also acknowledged the outage later in the day, but did not provide further details beyond saying it was investigating the cause.
Some Verizon iPhone customers were seeing an SOS message on their phone’s status bar. This message indicates that your device cannot connect to your mobile phone provider’s network, but you can still make emergency calls through other carrier networks.
During these cell service outages, one alternative is to connect to nearby Wi-Fi. Wi-Fi calling is also a built-in feature on most Android devices and iPhones, and can be turned on in your phone’s settings.
